How often are updates sent out?

• Newsletters - quarterly - contains updates and general info about the mission

• Prayer letters - monthly - contains short reports about the ministry as well as specific prayer points

• Urgent prayer requests - as needs arise

• You can choose to receive as many of these types of communication as you prefer.

I’ve subscribed but I’m not receiving the newsletter/prayer letters.

• Every email system filters mail. It puts mail that it thinks is unsafe into the ‘junk’ or ‘spam’ folder.

• You can tell your email system to recognise my email address (abby.penglase@sim.org) as safe by either adding it to your contacts list in the system, or by adding it to the system’s whitelist (or ‘safe senders’ list).

• The easiest way to do this is to open any email from abby.penglase@sim.org, scroll to the bottom of the email, and click the ‘Add us to your address book‘ link.

• You can also watch a video about how to whitelist in Gmail, Hotmail/Outlook and Yahoo. Or you can click here to get instructions about how to whitelist for many email system.  

I subscribed to receive just newsletters, but I’d like to receive monthly prayer letters also:

• To change your preferences and what kind of emails you’d like to receive from Abby:

• open any email received from abby.penglase@sim.org, scroll to the bottom of the email, and click the ‘update your preferences‘ link.

• Note: if the email has been forwarded to you by someone else (such as a church group or a friend), clicking the ‘update your preferences’ link at the bottom of the email will make changes for the one who sent it to you. If my email has been forwarded to you and you'd like to receive more from me, please go to the Prayer + Financial support page and submit your own details.

I would like to receive the newsletter or prayer letters as a PDF to my email:

• Please email me (abby.penglase@sim.org) with this request. PDFs can be useful for shared with others - whether printing it to have a physical copy, or to pass on through other platforms.

• We ask that you are thoughtful about where these newsletters are shared - please don’t repost to Facebook and other social media sites.

• PDFs can be sent to you via email or Whatsapp by request.

I no longer want to receive any emails from Abby. How do I unsubscribe?

• To unsubscribe from all emails from Abby, you can open any email received from abby.penglase@sim.org, scroll to the bottom of the email, and click the ‘unsubscribe from this list‘ link.

• Note: if the email has been forwarded to you by someone else, clicking the ‘unsubscribe’ link at the bottom of the email will result in that person no longer receiving emails from Abby. Instead, reply to the person who sent the email to you telling them you’d like to stop receiving these emails from them.

Ways to donate:

• Donors are encouraged to support Abby’s mission through SIM Australia. If you require an alternative method, please contact Abby’s support team at abbypmission@gmail.com.

• If you reside in a country other than Australia, please contact the SIM office in your country for information on how to support Abby’s mission financially. This avoids extra currency exchange fees, and makes it easier for you to receive tax receipts.

How to donate through SIM:

• To donate to Abby’s mission through the SIM Australia website, click here.

• If you’d like more payment options, you can email SIM Australia at partner.relations@sim.org.au.

Personal gifts:

• Sometimes people have asked for details on how to send a donation to Abby for a special occasion or personal gift. For information on how to do this, please email Abby’s support team: abbypmission@gmail.com.

How to donate to a specific need or ministry project:

• To donate to the Kichwa audio Bible project, please go to the project donation page on the SIM Australia or SIM Canada website.

• To donate to the Radio Hope (Radio Ondas de Esperanza) project, please go to the project donation page on the SIM Australia website.

• For other projects, make your donation to Abby through one of the methods described in the sections above, then email Abby’s support team: abbypmission@gmail.com.

How to cease ongoing donations:

• If you have a regular donation set up through SIM Australia, you can notify them of your decision by emailing partner.relations@sim.org.au.

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Thank you! I am so honoured by the generosity and kindness shown by your faithful giving. Because of your support, I’ve been able to establish myself in Saraguro and invest my time and energy wholeheartedly in the work God has given me to do here. Thank you so so much for being part of this ministry, for investing in the lives of the Saraguro people, so that they can know Christ and the truth of the gospel. One day in heaven I look forward to introducing you to the many people who found salvation thanks to your partnership in the Great Commission. Yours in Christ, Abby